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Frequently Asked Questions
So...What do you guys even do?
We are the leading seller of Phase One Camera Gear and Related Equipment such as Arca-Swiss technical cameras or Eizo monitors.
Phase One does not sell direct and depends on dealers like us to represent their brand and provide the best possible frontline experience to clients. This frees Phase One's time and money for things like R&D and new products.
That's great and all but why should I buy from you?
Well, here are a few reasons:
- We've been in business for over 12 years, this is all we do and we are good at it
- We stand behind everything we sell. If it is not right, we'll fix it
- We offer free training on every product we sell and unlimited Tech Support
- We have been awarded the Phase One Support Partner of the Year 2015
- We have relationships with the best photographers in the USA
- We actively promote and recommend our clients.
- We are the only true bi-costal Phase One dealer with offices in New York and Los Angeles
- Looking for something obscure or need a custom order? We can do that
Do you have Flat Rate Shipping?
Yes, we offer flat rate $5 ground shipping on all accessories in the online store.
If you need a faster shipping method please call use at 212-529-6825 and let us know.
Do I receive an invoice for my order?
If you require a more official invoice than the one you received in your email after order please send us a messages to [email protected] and we will be more than happy to accommodate.