Congratulations on your Phase One purchase! A high-performance camera system needs a computer that can keep up. The following recommended system requirements should help ensure proper operation.  We recommend bookmarking this page for future reference as it will change over time. Please contact Digital Transitions Technical Support with any questions you may have!

Current Tested & Supported Capture One Version 

  • Capture One 10 or Capture One 11 

Current, Approved Operating Systems for Capture One PRO & DB for Capture One 10 and 11

Mac

  • From El Capitan – 10.11.6 to High Sierra – 10.13.2

PC

  • Windows 7® SP1 64-bit
  • Windows 8® 64-bit
  • Windows 10® 64-bit

Capture One Installer File

Capture One has several variations of the software including PRO, Pro (for Sony), Express (for Sony) CH and DB. When downloading the Capture One Installer File you will notice that the filename doesn’t include PRO, CH, Express or DB in the title. The installer contains all versions of Capture One. The version you intend to use is selected through an activation window that appears after you have installed and opened the application.

Full System Requirements

Prior to installation or upgrade, the capture station(s) should be checked to verify they meet or exceed the current System Requirements. This will help you avoid any compatibility issues that may cause issues with capture. 

The Recommended System Requirements for Capture One 10 and 11 are listed below. 

  • CPU with 4 cores or better

  • Have 16 GB of RAM or more

  • Leave plenty of hard disk space free (100Gb recommended)

  • A fast hard disk e.g. a Solid State Disk (SSD)

  • A fast Graphics card from NVIDIA or AMD with minimum 2GB RAM (4Gb for 4k or multiple screens)

Additional Notes on System Requirements:
Operating System – For most versions, Capture One provides support for the two most recent operating systems. You should never upgrade the operating system on the first release. This can cause major issues, especially when a fully compatible Capture One version is not available. Contact Digital Transitions Support whenever you have questions about supported software and operating systems.

Hard Disk – The available hard disk space is important to maintain over time. This allows both the operating system and Capture One to work properly. We recommend shooting to a local drive. Shooting to external drives or servers can slow down transfer and rendering rates in Capture One. In addition, Solid State Drives provide the best system performance. 

Recommended Hub for Tethered Capture

As Apple has removed Firewire ports and changed the power output on both Firewire and USB 3.0 it has become necessary to add a hub to the computer setup for tethered capture. The need for a hub is not just about adding ports, but also provides the necessary power for Phase One digital backs. This is a very important fix as the thunderbolt connection doesn’t provide enough power on its own to both power a back and transfer an image. A hub will help supplement the power and solve this issue.  To help supplement the power you should always have a battery in the back then connect via a Thunderbolt Dock. The Thunderbolt dock has both a Firewire 800 port and a USB3 port. The dock then connects to the computer via a Thunderbolt cable. 

In addition to properly supplying power and access to a Firewire 800 port it also provides (5) Fully-Powered USB 3.0 ports, (2) Thunderbolt ports, (1) HDMI and 4k, (1) Gigabit Ethernet connection and audio connections, (2) USB High Powered Charging ports.

OWC Thunderbolt 2 Dock. Click here to purchase via DT Web Store.

For those using the new MacBook Pro, a new option is estimated to begin shipping in April/May 2017. 

OWC Thunderbolt 3 Dock. Click here to purchase via DT Web Store.

Recommended Firewire Cables

Digital Transitions recommends that you utilize the Phase One Cables shipped with your digital back. The Phase One Firewire cables have a higher quality control standard and are less likely to have transfer and/or connection errors. The cables come in two lengths, 15 ft and 30 ft. 

Recommended USB Cables

Digital Transitions recommends that you utilize either the Phase One Cables shipped with your digital back or Startech Active Extensions. The Phase One cable comes in one length, 9 ft. The Startech Active Extension cable is available in 9,15, or 30 ft.  
Additional Firewire and USB cables may be purchased here.